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Frequently Asked Questions

Can we print the "Test Your Knowledge" questions?

Yes

Does each country have the language pronounciation feature?

No, but we will contiue to add languages. The countries that do have the language feature are:

China Italy Chile Spain
France Japan Costa Rica Uruguay
Belgium South Korea Guatemala Venezuela
Switzerland Brazil Honduras Panama
Luxembourg Portugal Mexico Paragua
Germany Russia Nicaragua Peru
Austria Greece Cyprus Argentina
  Colombia Bolivia  

Is the "Share Your Story" section moderated by McGraw-Hill?

We do monitor for inappropriate content.

How can we be assured that the information provided is up-to-date, authoritative and accurate?

Content is provided by established experts in the field of global business etiquette led by Terri Morisson, best-selling author of the authoritative book, Kiss, Bow, or Shake Hands.

How does this product address the different dialects in each country?

Kiss, Bow or Shake Hands provides a comprehensive resource for global business etiquette but does not attempt to provide full language training. The phrases provided can be used with confidence for greetings and basic interactions. It does not replace proper language study.

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