Essential international business etiquette practices—at your fingertips

When in Egypt, is it customary for the guest or the host to begin eating first?
At what point in a meeting in Japan is it considered polite to start talking business?
What drives local economies in the BRIC countries (Brazil, Russia, India, and China)?
In which countries does a "yes" answer actually mean no?
What safety precautions are essential when traveling in Turkey?

Answers to these and other questions aren't just trivia; they're vital information for executives, managers, sales and marketing specialists, and other people who carry your organization's name and reputation around the world.

ABOUT

Measurable success in the global marketplace begins with an expert understanding of international business euiquette, practices, and cultural cues. Without it, businesses and organizations cannot develop a competitive network of customers, suppliers, and, most important, talent.

Created by a division of the McGraw-Hill Companies, Kiss, Bow, or Shake Hands delivers essential knowledge via an innovative e-learning tool for business people who are working abroad, traveling for business, or managing global teams from a domestic location. It empowers people to open borders, minds, and markets in more than 60 countries around the world. Each comprehensive country profile includes:

Country Background—history, government, language, cultural viewpoint

Tips on Doing Business—local style, typical business values

Cultural Orientation—cognitive styles, values, decision making

Cultural IQ Quiz—avoid costly faux pas (If presented with a gift in China, is it considered rude not to open it in front of your hosts?)

Know Before You Go—streaming weather, driving orientation, getting around

Protocol—greetings, forms of address, dress, dining, gifting conventions

Business Practices—importance of punctuality, negotiation practices, entertaining

Cultural Notes—Do's and don’ts for conversations, common misunderstandings

Key Phrases in Local Languages—with audio to ensure correct pronunciation

Holidays—Up-to-date calendar of official holidays

Downloadable Content that gives easy, portable access to these and other features anywhere in the world

Academic institutions:

In learning environments where future business managers and leaders are being created, Kiss, Bow, or Shake Hands situates your institution ahead of the trend toward a more global emphasis mandated by the AACSB, and recommended by a growing number of business school deans. It is the perfect interactive e-learning resource to prepare students for internships and study abroad as well as for in-class projects.

Try it FREE—contact us for more information and learn international business etiquette.